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INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Do your BBQ grills come assembled?
No, our grills are delivered flat-packed for safe shipping. However, they include clear step-by-step instructions, and most customers find them easy to assemble within 30–60 minutes.
Are your grills weather-resistant?
Yes. All our grills are built using high-quality, rust-resistant materials designed to withstand outdoor conditions year-round.
Do you offer warranty on your products?
Absolutely. All Alfresco Collection grills come with a 1-year manufacturer warranty, covering defects in materials and workmanship.
How long does delivery take?
We typically ship within 2–4 business days, and delivery times may vary based on location. You'll receive tracking information as soon as your order is dispatched.
Where can I ship my order?
We currently ship orders to all major regions and countries. Simply enter your address at checkout to see available shipping options.
INFORMATION ABOUT US