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FREQUENTLY ASKED QUESTIONS
Our BBQ grills are delivered in three main parts for easy handling and setup: the base, the fire bowl, and the plancha with the raised grill. Assembly is straightforward and requires no special tools—just stack and you’re ready to cook
Our grills are built for outdoor use and come in two premium finishes. The Corten steel version is weather-resistant and forms a natural protective patina over time, making it ideal for long-term exposure to the elements. The coated version features high heat–resistant paint and is best maintained with a cover when not in use, helping to preserve its sleek appearance and performance over time. Both options ensure durability and long-lasting performance outdoors.
Yes, we offer a warranty that covers manufacturing defects. For full terms and conditions, please refer to the warranty information available on our website.
We aim to dispatch all orders within 1 to 7 days of purchase. Once dispatched, please allow an additional 2 to 7 days for transit, depending on your location. If any items are on back order, we’ll get in touch with you directly to provide an estimated delivery time.
For full details on where we deliver and any applicable restrictions, please refer to our Shipping & Delivery information available on our website.
CONTACT US FOR ANY QUESTIONS
Contact us:
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info@alfrescocollection.co.uk
sales@alfrescocollection.co.uk